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Payment solutions for HK & Macau merchants · In-store, online and cross-border

AUTOMOTIVE

Car sales
Deposits, balances & handover

Dealerships and used-car traders usually collect a deposit, then the balance at handover. The vehicle, the buyer, and how the car is handed over need to be clear before a payment setup can be assessed.

Car sales

Showroom deposit

A deposit after a viewing holds the car. Write down when it is confirmed and what cancellation does.

Car sales

Balance at handover

Collect the rest before the car is handed over, matched to the vehicle and the buyer.

Car sales

Online enquiry

A web or message enquiry that later becomes a showroom payment should be described as two steps.

Audience

Who this page is for

Suited to licensed dealers and used-car businesses in Hong Kong or Macau, including those who take enquiries online and sell from a showroom. Occasional private sales are not what this page is for.

Dealers in Hong Kong and Macau usually split payment into a deposit and the balance at handover. Say whether you sell new or used cars, and whether buyers start online or in the showroom, before the assessment picks a direction.

Dealers get tangled when a deposit holds a car, then the buyer cancels or switches vehicles and nobody has said what happens to that deposit. The balance at handover also has to match a specific car and buyer. A private one-off sale is outside this page.

Scenarios

Common payment scenarios in this industry

01

Deposit to hold a car

The buyer pays a deposit after viewing. Write down when it is taken, when the sale is confirmed, and what happens if they cancel.

02

Balance at handover

The remaining amount is collected before the car is handed over. The assessment will ask how each payment is tied to the vehicle and the buyer.

03

Showroom or motor show

Paying on the floor is a different flow from an online enquiry that later becomes a viewing. Describe them separately.

04

Company buyers

A company buying a car may need a different invoice and payer record than an individual.

Before you apply

Worth preparing before you apply

  • Dealership name and business registration
  • Relevant licence, if one applies
  • New cars, used cars, or both
  • How deposits, balances, and cancellations work
  • Showroom address, or how enquiries usually arrive

This page only describes common car-sale payment situations. It is not an approval, a quote, or licensing advice.

FAQ

Car salesFAQ

Yes. Describe how you take deposits and balances today, and how handover is confirmed.

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